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Our products and services - Paybox
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Our application areas

  • E-commerce solution

  •  

    Equip your e-commerce site with a secure and recognised payment solution!

     

    Whether you have a basic requirement or need more complex processing, Paybox by Verifone ensures that your e-commerce transactions are safe and gives you access to over 30 payment methods.

     

    •  A turnkey solution that is easy to integrate
    • Freedom to choose your own bank:
    • compatible with all banks in France
    • connections with international buyers
    • 52 currencies accepted
    • Over 30 methods of payment accessible
    • Ability to personalise the payment page and confirmation with the colours of your choice
    • Processing flexibility / Debit flexibility / Automatic cash operations
    • Management and oversight of your transactions via the back office
    • Fraud prevention

    Download E-commerce Product Sheet (french only)

  • M-COMMERCE

  •  

    The mobile payment solutions developed by Paybox are natively available in our e-Commerce Packs, whether you have:

    • an optimised mobile website
    • a native application

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    Discover more about the 4 m-commerce functions that help improve the customer experience:

     

    1. Mobile payment page in the colours of your choice

     

    2. Alternative payment methods designed for mobiles – Wallet 

    Allow your customers to pay with their log-in and password without having to enter their card number.

     

    3. One-click payment

     

    4. Click & collect

    Allow your customers to order online and pick up their products from the shop!

     

    Download M-commerce Product Sheet (french only)

  • Call-centre / IVR / distance sale contract/ mail order

  •  

    Whether your project involves:

    • receiving orders over the phone
    • taking orders via interactive voice response (IVR)
    • through a data entry centre, linked to the collection of purchase orders and forms

    Paybox has several solutions to offer you: ON or OFF LINE.

    Our services range from a solution with no technical integration into your computer systems, all the way to the complete integration of your business tools to optimise and industrialise your processing procedures.

     

    Manual Entry

    Equip your call centre in 24 hours!

    The Manual Entry solution enables you to register payments on a secure interface.

    There are two versions of this tool available:

    • Single user
    • Multi-user

     

    A payment solution integrated into your IT system

    Industrialise your operations and increase productivity!

    • « Server to server » dialogue in real time or offline between your IS/ERP and the Paybox server
    • Option to work in two stages: Simple authorisation + Offline capture
    • PCI-DSS certification recommended

     

    Paybox Mail

    Do business online, whether you have a website or not!

    With the Paybox Mail interface you can:

    • create your transactional emails
    • manage your shipments
    • track associated payments

     

    Which in turn can be used to:

    • ensure your customers benefit from promotions
    • confirm a reservation
    • make a donation
    • renew a subscription
    • pay a deposit…

    To find out more, go to: payboxmail.com

     

    Paybox Cheque

    Make payment by cheque even safer!
    Via the back office, Paybox uses the Vérifiance-FNCI-Banque de France  (the official cheque verification service in France) to verify cheques, by consulting the Banque de France’s National Register of Irregular Cheques and returning a colour-coded response.

    To find out more, refer to the documentation: Cheque inspection service (in french only)

     

  • Payment at the point of sale

  •  

    Centralise your payment flows by adding new services!

     

    In addition to our distance sale solutions, Paybox / Verifone is able to provide management of your point of sale money flows via our cross-channel platform:

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    • Supply of payment terminals (EPTs) and multi-vendor POS terminals: IP / GPRS / RTC / Contactless as independent, centralised or integrated e-banking
    • Installation and maintenance: technical preparation of the equipment, delivery, technical support phone line, site visits
    • Routing of online payment flows
    • Back office tools: manage your transactions and EPT network
    • Value added services: private applications to manage store cards, loyalty cards, etc.
    • Your EPTs or machines are directly connected to our Paybox platform instead of the bank.

     

    For more information, go to:  www.verifone.fr

     

  • From multi-channel to cross-channel

  •  

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    Paybox / VERIFONE , the answer to new purchasing behaviour!

     

    • Multi-channel

    The Paybox platform accepts a variety of channels, physical as well as distant:

    • merchant websites
    • Electronic Payment Terminals, or tills in a store or retail outlet
    • automatic terminals
    • mobile phones or PDAs
    • call centres, data entry centres, interactive voice response, etc.

     

    • Multi-services

    Besides payment by bank card, store card or credit card, the Paybox platform also allows you to manage industry-specific applications such as: gift cards, loyalty cards, fleet management, vehicle reservations…

     

    • Cross-channel

    Besides the ‘siloed’ management of the different channels, the Paybox platform enables the sales channels to interact with each other, thereby moving from a multi-channel approach to a cross-channel one: Begin the transaction on an e-commerce site, continue it on a mobile device and complete it at a physical POS!

     

    To explore the entire cross-channel solution you need : Contact us !

     

     

Secure payment features

The essentials

  • Cashing in card payments

  •  

    Accept card payments to boost your online sales!

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    The Paybox platform lets you accept online payments by debit card, Visa and MasterCard by using the distance sale payment system contract delivered by your bank in a PCI/DSS certified environment.

    You also have the option of cashing numerous other cards and payment methods thanks to our Additional Payment Methods option. (french only)


     

     

  • Making your transactions safe

  •  

    Avoid non-payers by strengthening security around identifiable risks and without losing your honest customers!

     

    Use fraud indicators to detect fraudulent behaviour, and filter or block transactions according to your acceptance/refusal criteria:


     

     

    • Purchaser location (card BIN and IP nationality)
    • Card activity
    • Card black list

     

    Protect your business from non-payment

     

    3-D Secure is an anti-fraud protocol put in place by Visa and MasterCard. It protects you from transaction denial, enabling the bank to verify the card holder at the time of their online purchase. The 3-D Secure protocol is available as part of our solutions. An activation request is all that you need.

    3-D Secure can be activated in « automatic » mode, for all payments, or in « selective » mode depending on:

    • the amount in the basket
    • the IP nationality
    • first order
    • delivery address
    • high-risk products

     

    Look at our security focus

  • Managing your business

  •  

    Manage your transactions with reporting tools!

     

    The Paybox back office, a real dashboard for your business, enables you to monitor and manage your transactions. This secure interface, updated in real time, shows you an exact picture of all payments and attempted payments.


    Monitor and analyse your business activity:

    • See accepted and declined transactions online in real time
    • View fraud indicators
    • Extract date-to-date transaction details (XLS / CSV / XML)

     

    Manage your cash operations:

    • Cancellation
    • Total or partial refunds
    • Manual Entry of a payment for a telephone or mail order

     

    Consult the Merchant Back-office User Guide (french only)

  • Personalise your purchasing process

  •  

    Free personalisation of the payment page and confirmation on your website and mobile site!

     

    Integrate the look of your e-commerce site into the payment system to reassure your customers and ensure they don’t feel disconnected.


     

    • What can be customised?
      • Payment methods pre-selection page
      • Major retailer’s logo or banner
      • Approve / Cancel buttons
      • Choice of display language and currency
      • Screen background
      • Font, size and colour of texts

       

    • Not forgetting the payment receipt (e-mailed to your customers):
    • Header
    • Logo
    • Footer for insertion of customised message

     

    Download the personnalized payment page documentation (french only)


     

  • Debit at the right time

  •  

    Reassure your customers by debiting them upon dispatch!

     

    You want to:

    • debit upon dispatch
    • verify your stock before debiting the order
    • approve the payment after checking the order

     

    Natively, you can cash in the transaction with a delay of less than 7 days.

    After 7 days, an imprint of the card will be required. For more information, speak to our customer services team.

     Contact us! 

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The benefits of Paybox

Diversifying your payment methods

The method of payment is one way to attract customers, offer the payment methods your customer expects!

In addition to bank cards (Visa and MasterCard), Paybox is gathering more and more approvals and certifications with private issuers, buyers and processing centers.
Paybox facilitates integration and allows you to reconcile all your flows in a single back office.

Over 30 payment methods are available for your customers!

Download the Added payment methods documentation (french only)


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Payment instalments and subscription services

Automatic cash operations

Make payments easier with one click

Interact with your points of sale

Paybox Payment Pack

  • Redirection packs

  • Delegate the collection of card details!

    The Paybox redirection packs use a customisable payment page that is hosted and managed by Paybox, who ensures complete PCI/DSS compliance.

    E-commerce Packs in redirectionESSENTIELFLEXIBLEPLUS
    Set-up & activation

    Assistance and Support with the integration
    Page and payment ticket customisation
    Anti-fraud set-up
    Distance payment acceptance contract for CB, Visa,
    MasterCard any bank

    Monthly subscription

    Back-office access

    Change of bank free of charge

    Anti-fraud tools

    Unlimited client & technical support

    Unit price per transaction

    100 transactions free every month

    Paybox Payment Page

    Web Payment

    Mobile Payment

    Customisation : visual identity, language, currency

    Anti-fraud tools

    3-D Secure optional

    Filters on nationalities of cards and IP

     

    Back-office Paybox

    Cash operations: debits / cancellations / refunds

    Manual entry for payments (by telephone, mail)

    Reporting

    Flexibility of debits

    Deferred debit (D+1 to D+7)

    Payment N times / management of simple subscriptions
    Management of deposits and balances

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    Cash operation automation of your tools (site BO, ERP, IS)

    Partial debit to approval
    Click & Collect (debit to collection of parcel in shop)

    Taking card imprints (tokenisation):
    Debit deferred to beyond 7 days
    Payments in instalments depending on balances
    1 Click payment (e-wallet)
    Advance subscriptions

    Additional payment methods

    American Express, JCB, Diners, Kwixo, Cofinoga,
    Leetchi, 1euro.com, etc

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    Our business advisers are here to answer any questions you might have : Contact-us !

     

  • Total integration Packs

  • The total integration Flexible and Plus Packs use a payment page that is hosted and managed by the merchant. It is the merchant’s responsability to ensure the data is secure. PCI/DSS certification is therefore recommended.

    E-COMMERCE PACKS total integrationFLEXIBLEPLUS
    Set-up & activation

    Assistance and Support with the integration
    Page and payment ticket customisation
    Anti-fraud set-up
    Distance payment acceptance contract for CB, Visa,
    MasterCard any bank

    Monthly subscription

    Back-office access

    Change of bank free of charge

    Anti-fraud tools

    Unlimited client & technical support

    Unit price of the transaction

    100 transactions free every month

    Payment Page

    Within your sales application

    Anti-fraud tools

    3-D Secure optional with Remote MPI

    Flexibility of debits

    Deferred debit (D+1 to D+7)

     

    Cash operation automation of your tools (site BO, ERP, IS)

    Partial debit to approval
    Click & Collect (debit to collection of parcel in shop)

    Taking card imprints (tokenisation) :
    Payment N times / subscriptions management
    Management of down payments and balances
    Payments in instalments depending on balances
    1 Click Payment (e-wallet)

    Back-office Paybox

    Cash operations:
    debits / cancellations / refunds

    Manual entry of payments (by telephone, mail)

    Reporting

    Additional payment methods

    American Express, JCB, Diners, Cofinoga.

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    Our business advisers are here to answer any questions you might have : Contact-us !